Services

MetsCube is a third party logistics provider in Alexandria, Virginia. We prep, store, pick, pack and ship for e-commerce sellers, and we run crossdock and warehousing for businesses that need freight received and moved.

Marketplace prep

MetsCube prepares inventory to marketplace fulfillment center standards so it is accepted on arrival rather than refused, returned, or repackaged at your cost. Every unit is received, counted and inspected before any prep work begins.

Prep operations available per unit: barcode labeling, poly bagging in standard, large and oversize formats, bubble wrapping, opaque bagging, and kitting and bundling of multi unit sets. Sold as set stickers, taping and securing, suffocation warning labels, and covering or removal of existing barcodes are included at no additional cost with the services that require them.

Bundle and kit work is quoted as one all inclusive rate per finished bundle. That single rate covers receiving, counting and inspection of every unit, assembly, the poly bag, the barcode label on the finished bundle, the sold as set sticker, taping and the suffocation warning label, and forwarding the completed shipment. There is nothing to add on top.

Where your original shipping cartons are reusable, MetsCube reuses them. New cartons are used only when the originals are damaged or when you ask for them.

Prep work is completed within 48 business hours of receipt.

E-commerce fulfillment

MetsCube picks, packs and ships direct to consumer and wholesale orders from two warehouses in Alexandria, Virginia.

Direct to consumer picking covers shipments up to 20 lbs dimensional weight, with base handling for up to five items per shipment and a per item rate beyond that. Heavier shipments are handled on a separate per unit basis. Wholesale picking covers orders above ten units, with a separate rate for casepack handling. Breakable and glassware items are handled as a distinct service line.

Returns are received and inspected as a defined service rather than an afterthought. Gift wrapping is available for direct to consumer orders. Packaging materials can be supplied by MetsCube or sourced to your own custom and branded specification.

Active stock is held in fulfillment bins holding a single SKU each, with overflow in pallet bins. Replenishment from overflow into active picking locations is included at no separate charge.

If you do not have a storefront to connect, MetsCube can run a manual store on your behalf. Orders are entered directly in the portal or uploaded in batches by CSV, with address validation and automatic queuing, which suits giveaway, reward and sampling programs running into the hundreds of orders.

Warehousing and storage

Pallet and carton receiving and forwarding, pallet storage, and container loading and unloading for floor loaded 20 ft and 40 ft containers.

Warehouse labor is available alongside storage for poly bagging, barcode label application, kitting and bundling, and product inspection. Shipping cartons in four sizes, poly mailers, new pallets and rented table space are available on site.

Crossdock and receive to forward

Vendors ship materials to the MetsCube warehouse, MetsCube receives and stages them, and they move back out to your job, vendor or carrier within 48 hours. Every inbound shipment is confirmed by email with a photograph of what arrived, so you always have eyes on it.

The crossdock rate applies while the pallet stays intact. If any carton is opened, because units need labeling, inspection, repacking or counting, the job is repriced as standard receiving with per unit labor and forwarding, and you are told before the work happens rather than after.

Freight held longer than 48 hours converts to standard receiving, forwarding and storage on the same basis.

MetsCube will sign your NDA, or provide its own, before you share sensitive details. White label programs are routine here.

Shipping and freight

Labels are produced on MetsCube’s own commercial accounts with FedEx, UPS, USPS and DHL, built over years of volume. You can also bring your own carrier account, or email your own labels for application.

LTL and FTL freight booking and customs duty payment on your behalf are available as separate services.

For storefronts that need accurate shipping costs at checkout, MetsCube can supply a live rate table built from your real box sizes and weights across your priority destinations, refreshed quarterly and whenever carriers move their rates.

Why sellers choose MetsCube

• No long term contracts on any service line.
• Two warehouses in Alexandria, Virginia, serving the DC, Maryland and Virginia region and the whole East Coast.
• Real time inventory visibility through a client portal, a shipment level report emailed daily showing order ID, tracking number, carrier and service, actual shipping cost and ship date, and a monthly summary in CSV. Reporting is included, not billed as an extra.
• One all inclusive rate for bundle and kit work rather than a base rate with add ons.
• Replenishment from overflow storage into active picking locations at no separate charge.
• Carrier rates from commercial accounts built over years of volume, applied to your shipments.
• Warehouse Legal Liability insurance in place. Coverage is limited and clients are advised to carry their own business insurance, which MetsCube will tell you plainly rather than leave you to discover.

Expertise, by the numbers

MetsCube has operated since 2021 from 13,000 square feet across two warehouses in Alexandria, Virginia, with a team of six.

Current monthly throughput is 1,000 to 1,500 prep units and approximately 2,000 direct to consumer orders picked, packed and shipped.

Operating controls

• One operator, one account. A team member handles a single client account at a time. Inventory, labels and paperwork for two clients are never on the same bench at the same time.
• Scanned verification at receipt and at dispatch, which replaced the manual count and check method used in the early years of the business.

How the process works

1. You complete the onboarding form with your business and contact details.
2. MetsCube issues a service agreement based on your answers.
3. You provide product details: weights, dimensions, estimated monthly volume, and the handling each SKU needs.
4. Systems are connected. Your storefront links to the portal, or MetsCube sets up a manual store, and account access is arranged where prep work requires it.
5. Your inventory arrives and is received, counted and inspected. Inbound freight is confirmed to you with a photograph.
6. Work is performed and inventory is stored, prepped, or moved straight back out depending on the service.
7. Orders ship, and your daily report lands in your inbox the same day.

Credentials

• MetsCube LLC, registered in the Commonwealth of Virginia.
• Warehouse Legal Liability insurance in place.
• PCI DSS SAQ A completed.
• Commercial shipping accounts with FedEx, UPS, USPS and DHL.

What our clients say

Our clients review us publicly on Google, unedited and unfiltered. You can read every review on our Google Business Profile.